Support Consultant

Starting in our Support Team, you and your colleagues are responsible for assisting our customers and providing solutions for them. You must be able to know how to ask the right questions to get to the problem quickly and find the best solution. As a Support Consultant you will learn 4PS and our work processes quickly by getting to know our software and our customers!

I want to apply!

6 reasons to join 4PS

What will you be doing on a daily basis?

Wide variety of work; normal support tickets, replying to e-mails and answering calls of customers;
Processing and solving support tickets from our customers;
Helping with projects of customers;
testing the new system when it comes out;
Daily stand ups.

The Opportunities as a Support Consultant

Hybride workplace;
Nice office environment;
Opportunities to work in different departments and overseas;
Potential to grow into the role of Business Consultant, Marketeer, Developer or Sales/Account management;
Wide diversity of work, everyday is different;
Many employee welfare provisions and activities.

What do we expect from you? You..

Have 2-3 years of relevant work experience in a similar position;
Are skilled in communication, time management, customer-focused and problem; solving thinking, willingness to learn;
Are willing to learn quickly about our processes;
Have Business Central experience;
Are willing to come to our office in Birmingham at least 3 times a week.

What do we offer?

Besides a competitive salary package, we offer you the opportunity to work in a modern office, including all the facilities you need to perform. We also offer;

Great training and development programs;
25 days’ holiday;
Flexible work hours and the opportunity to work from home;
A chance to work in a professional and ambitious team;
A commitment to growing skills in the team.

Apply!

Does this position appeal to you? Become our new Support Consultant, apply now!

I want to apply!

Questions? Melana will help you!

Melana

Corporate Recruiter